Testimonials

We hired a general IT company to set up our dental network, rather than a specialized dental IT company. We went through a harsh decade of business, with a low performing IT system. I first met the Ark Dental System during an episode with our main server. The Ark Dental System took care of the…

I first contacted Ark Dental System for Cyber Security. I am extremely sensitive about the security of my patients’ personal data. The previous IT maintenance provider was not on the same page with me. Their demeanor was showing enough is enough. But, I am not a fool to fall for that mentality. The volume of…

I have owned my business for 15 years. At the beginning of my business, a friend who worked for an IT firm installed my dental IT system. The system was perfect for one year. After that, small and big problems emerged. X-ray images were not saved, and the number of times I had to ask…

I acquired a business but my dental office had mostly negative reviews online due to a small sized office. I immediately contacted Ark Dental System. I have never contacted another IT firm. Once the Ark Dental System manager arrived at my office, the manager said it was the smallest office he had ever seen. It…

My dental office is a medium-sized business in a large city. I installed my IT system with the help of a friend. A storm struck the region in my third year of business so UPS power kicked in to protect the system. However, it failed to maintain the system once the batteries were fully discharged,…

We are a dental hospital with numerous branch offices in the US. Our head office is in New York, and Ark Dental System is responsible for the IT system of our Washington D.C. branch. Organizing IT teams at each and every branch is too expensive. Thus, each branch manages their IT systems by hiring local…

8 years ago, when I opened my business, I received quotations from 5 IT firms. Ark Dental System was one of them, but I did not select Ark Dental System as my partner because their price was not the lowest. A general IT firm established my dental system, but I had concerns from the first…

I run a relatively large dental office. There are lots of employees and computers. There was an episode with the server, so the IT firm I was in business with at the time said I had to change the server. The problem was that the main server was only 5 years old, and in my…

Ark Dental System has been my companion since I started my business. Ever since commencing the construction of my dental office with a general contractor, Ark Dental System participated throughout the entire process. I thought that IT companies should start their work at the later stage of construction, and questioned why Ark Dental System was…

I once told a fellow doctor that I have problems with my X-ray system, so she recommended Ark Dental System. Ark Dental System reviewed the entire IT system, and I was determined to fix every problem they pointed out. Without Ark Dental System, I would have still believed that I had a professional system. Thankfully,…

I own two branches. Ark Dental System is my partner in IT management for the main office and both branches. I worked with a handful of IT firms before I hired Ark Dental System. Despite the high costs, none of the previous IT managers were able to resolve the fundamental problems. Perhaps it wasn’t that…

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